Fresno Building Healthy Communities is a fair chance employer and does not discriminate on the basis of race, color, religion, origin, gender, national origin, age, marital status, military service, disability or sexual orientation. Reasonable accommodations may be provided upon request. All applicants tentatively selected for this position will be required to pass a background screening and may be required to submit to tests to screen for drug and alcohol use prior to employment.
Part-Time, Exempt, Temporary
Chief Administrative Officer
Under the general supervision of the Chief Administrative Officer, the Compliance Manager provides administrative and analytical support to ensure Fresno BHC’s operations and processes meet all policies and regulations to effectively implement special projects. The Compliance Manager is responsible for developing and ensuring staff and partners understand and follow all established procedures and policies. The Compliance Manager approves requests for direct community support and is responsible for validating, verifying, documenting, and approving the disbursement of supports to community members. The Compliance Manager will maintain a database to ensure effective management resources and community supports and will act as a liaison with other cross-functional departments and project partners to resolve issues that arise. The Compliance Manager will track, report, and present data, procedures, and advise on compliance issues across Fresno BHC special projects.
1. Review community support requests for completeness and accuracy and ensure they are processed according to policies and procedures and verify all eligible documentation are received according to established standards.
2. Follow up with requesters to correct inaccurate or missing documentation.
3. Review database request entries to ensure that electronic records align with documentation. Enter data into approved software programs.
4. Communicate information properly to appropriate staff, partners, and funders regarding resource disbursements.
5. Maintain knowledge of funding sources that affect the determination and documentation requirements.
6. Perform specific mathematical computations that pertain to eligibility.
7. Maintain current data, including but not limited to number of requests submitted, processed, denied, zip code data of recipients, etc.
8. File and maintain appropriate record keeping systems, reports, and other documents in both physical and/or electronic filing system.
9. Process and issue weekly disbursements and status reports.
10. Develop and track compliance to quality and service standards.
11. Train and provide technical assistance to staff and project partners on eligibility, documentation, and established processes. Take a leadership role in training and assisting staff.
12. Complete end of the month reports in addition to preparing data for input into fiscal reports.
13. Attend internal and external meetings as approved and assigned.
14. Proactively evaluate potential problem areas and initiate action to limit negative outcomes.
15. Review procedures and recommend efficiencies to the Chief Administrative Officer as appropriate.
16. Maintain flexible hours as some meetings and project activities may occur outside normal office hours, on weekends.
17. Other duties as assigned.
The Compliance Manager must be comfortable working independently, be detail oriented, highly efficient and able to manage several tasks at once. S/he must be able to meet the responsibilities of the position, deadlines on a regular basis and meet high-quality standards on all project activities and materials.
S/he must be a graduate from an accredited college or university with a bachelor’s degree and have at least five years performing administrative functions, case management, eligibility determinations, and/or related field with demonstrated ability to work in a fast-paced environment with multiple competing demands.
Must possess a valid California Driver’s License and verifiable automobile insurance and have the use of a reasonably reliable automobile for use on the job, ability to pass background checks and LiveScan fingerprinting, and must be able to occasionally lift up to 40 pounds.
Required Knowledge, Skills, and Abilities
1. Deep interest in and commitment to the vision, mission, and work of Fresno BHC.
2. Must be flexible and adaptable; creative thinker and problem solver who is also open to the insight of others.
3. Excellent organization and attention to detail; ability to prepare timely, proper, clear, and concise comprehensive reports, summaries, abstracts, correspondence, and other documentation.
4. Ability to understand and carry out oral and written instructions.
5. Strong listening, interpersonal, networking, and customer service skills; ability to communicate effectively, clearly and concisely both orally and in writing.
6. Knowledge of general office practices, procedures, and terminology.
7. Must be able to operate modern office equipment including computer hardware, software, copy machines, scanners, multi-line phone systems, internet and web-based applications; proficiency in Microsoft Office, accounting software, and ability to use online database systems.
8. Must be able to perform accurate mathematical calculations including adding, subtracting, dividing, averaging, and multiplying.
9. Must be able to maintain accurate records, compile reports of statistical data.
10. Display a high degree of initiative, maturity, integrity, loyalty, accountability, creativity, and good judgment; excellence in professionalism with the ability to maintain strict confidentiality.
11. Demonstrated ability to develop and maintain effective working relationships with co-workers, partners, and people form diverse backgrounds and communities; ability to work independently and as a member of a team.
12. Ability to speak, read, and write a second language is highly preferred.
While performing the duties of this job, the employee is regularly required to use hands and fingers. The employee frequently is required to stand, walk, sit, reach with hands and arms, kneel, talk, and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The position typically works indoors in an air-conditioned office, with a mixture of natural, incandescent, and florescent light. Typical noise levels are muted by acoustic ceilings, carpets, and sound-deadening wall panels. Occasionally, the position is called upon to work outside of the office at a public meeting or event. Some of these occur indoors, while others occur outside with exposure to weather and temperature extremes and moderate noise levels. This position requires travel and the ability to interact with others in both small and large group settings. At times, this position may include periods of extended physical activity, such as walking/standing at community events and/or moving and setting up equipment. The employee is frequently required to meet multiple demands from several people.
NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job, so long as those accommodations do not create an undue hardship for the organization. However, regular attendance and promptness are considered part of each employee’s essential job functions.